Your printer or application must send email from the same email address that you entered as logon credentials during email setup. Direct send and Microsoft 365 or Office 365 SMTP relay don't require a logon consider one of these options instead. SMTP AUTH client submission requires your printer to sign in to Microsoft 365 or Office 365. If your printer didn't require a password for the username/email address that you entered, then your printer is trying to send email without logging on to Microsoft 365 or Office 365. Sign in credentials of Microsoft 365 or Office 365 mailbox the printer uses I set up my printer for SMTP AUTH client submission, but it still can't send emailĬheck the settings that were entered directly into the printer: Printer setting You've configured a connector in Microsoft 365 or Office 365 for mail sent from your on-premises organization to Microsoft 365 or Office 365.įix issues with SMTP AUTH client submission.The printer can send email only to people in your organization the printer can't send email to recipients outside your organization.There's no connector in Microsoft 365 or Office 365 for mail sent from your on-premises organization to Microsoft 365 or Office 365.Your printer is connected to a Microsoft 365 or Office 365 server whose name ends with.The printer can send email to people inside and outside your organization.You entered an email address and password for Microsoft 365 or Office 365 account/mailbox that the printer uses. ![]() ![]()
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